Crunchyroll said it continues to investigate the data breach involving its users' personal information.
Crunchyroll confirms data breach after hacker claims unauthorized access Jagmeet Singh 10:20 AM PDT · March 24, 2026 Anime streaming service Crunchyroll has confirmed a data breach involving customer service ticket information following an incident with a third-party vendor, after a hacker claimed to have accessed user data and internal systems.
The streaming site, which Sony acquired from AT&T in 2020 for $1.18 billion, operates as a joint venture between U.S.-based Sony Pictures Entertainment and Japan-based Aniplex.
Crunchyroll has more than 2,000 titles in over 12 languages and serves 15 million subscribers worldwide, per its website.
Reports of a threat actor claiming access to Crunchyroll user data surfaced online this week, with a hacker alleging that they obtained data about millions of users.
Crunchyroll said it is investigating the claims.
“Our investigation is ongoing, and we continue to work with leading cybersecurity experts,” the company said in a statement to TechCrunch, adding that it has not identified evidence of ongoing unauthorized access.